– pricavy policy
Who we are ?
Our website address is: https://archjewels.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
When visitors leave comments on the site, we gather the information provided in the comments form, along with the visitor’s IP address and browser user agent string. This data is collected to enhance spam detection and ensure the integrity of our platform.
Cookies
When you leave a comment on our site, you have the option to save your name, email address, and website details in cookies. These cookies are designed for your convenience, eliminating the need to re-enter your information when leaving subsequent comments. These cookies have a duration of one year.
Upon visiting our login page, a temporary cookie is set to assess whether your browser accepts cookies. This particular cookie contains no personal data and is discarded upon closing your browser.
Upon logging in, we establish several cookies to store your login information and screen display preferences. Login cookies persist for two days, while screen options cookies have a duration of one year. Opting for “Remember Me” will extend your login period to two weeks. Logging out of your account will result in the removal of login cookies.
If you edit or publish an article, an additional cookie is saved in your browser. This cookie contains no personal data and merely indicates the post ID of the edited article. It expires after 1 day.
Who we share your data with ?
If you request a password reset, your IP address will be included in the reset email.
Where your data is sent ?
Visitor comments may be checked through an automated spam detection service.
– Shipping policy
Shipping methods
Free Shipping (10-30 days):
Enjoy the thrill of anticipation with our free shipping option. Your order will be swiftly prepared and jet-setted to you via plane, ensuring a timely and efficient delivery process. Experience the convenience of complimentary shipping and get ready to unwrap your stylish treasures.
Paid shipping (4-6 days):
For those who prefer a swift and secure delivery, we offer the option to ship through DHL Express. Experience the premium service of DHL, known for its reliability and speed. While this option comes with a shipping fee, it guarantees a fast and traceable delivery, providing you with peace of mind and a seamless shopping experience.
Feel free to reach out if you have any specific preferences or questions about our shipping methods. Your satisfaction is our priority.
Order tracking
Embark on a journey of anticipation with our hassle-free order tracking system. Once your order is processed, you will receive a unique tracking number. Stay in the loop and follow your stylish treasures as they make their way to you.
How to Track Your Order:
- Tracking Number: Look out for the tracking number provided in your shipping confirmation email.
- Visit Tracking Website: Navigate to Tracking page on the website.
- Enter Your Tracking Number: Input your unique tracking number into the designated field.
- Track Your Package: Hit the “Track” button.
Experience the excitement of watching your purchase travel from our workshop to your doorstep. If you encounter any issues or have questions, our dedicated support team is here to assist you. Happy tracking!
Lost or damaged item
At Archjewels, we understand the excitement of receiving your order intact and in perfect condition. However, we recognize that unforeseen circumstances may occur during transit. Rest assured, your satisfaction is our utmost priority.
Lost Items: In the rare event that your order goes missing in action during transit, we’ve got you covered. Contact our customer support team, provide your order details, and let us initiate a thorough investigation. If we determine that your package is lost, we will offer you the choice of a full refund or a prompt replacement.
Damaged Items: We take extra care in packaging to ensure your items arrive in pristine condition. If, unfortunately, your order arrives damaged, please reach out to us immediately. Provide clear images of the damaged items, and we’ll swiftly arrange for a replacement or refund.
Your satisfaction is at the core of our commitment, and we strive to make every shopping experience with us delightful. If you have any concerns or queries, feel free to contact our dedicated customer support team, and we’ll work to find the best solution for you.
Thank you for choosing Archjewels—where your happiness is our priority.