Privacy Policy & Shipping policy

Who we are ?

Our website address is: https://archjewels.com

We have been crafting and selling motorcycle-inspired jewelry since 2015, earning the trust of customers worldwide. Thanks to our exceptional service and fast shipping, we have received only positive feedback. You can check our customer reviews at the bottom of the homepage.

Our collection is designed for riders and motorcycle enthusiasts who appreciate high-quality, unique jewelry that reflects their passion for the open road. Whether you’re looking for rings, bracelets, or pendants, each piece is crafted with attention to detail and durability in mind. We continuously expand our selection to bring you the best designs, ensuring there’s something for every style.

In addition to our commitment to quality, we prioritize customer satisfaction with secure payments, hassle-free returns, and responsive support. No matter where you are, we ensure a smooth shopping experience from start to finish. Join our community of riders and collectors who trust us for their motorcycle jewelry needs!

– Shipping policy

Shipping methods

Free Shipping (10-16 days):

Enjoy the thrill of anticipation with our free shipping option. Your order will be swiftly prepared and jet-setted to you via plane, ensuring a timely and efficient delivery process. Experience the convenience of complimentary shipping and get ready to unwrap your stylish treasures.

Paid shipping (4-6 days):

For those who prefer a swift and secure delivery, we offer the option to ship through DHL Express. Experience the premium service of DHL, known for its reliability and speed. While this option comes with a shipping fee, it guarantees a fast and traceable delivery, providing you with peace of mind and a seamless shopping experience.

Feel free to reach out if you have any specific preferences or questions about our shipping methods. Your satisfaction is our priority.

Order tracking

Embark on a journey of anticipation with our hassle-free order tracking system. Once your order is processed, you will receive a unique tracking number. Stay in the loop and follow your stylish treasures as they make their way to you.

How to Track Your Order:

  1. Tracking Number: Look out for the tracking number provided in your shipping confirmation email.
  2. Visit Tracking Website: Navigate to Tracking page on the website.
  3. Enter Your Tracking Number: Input your unique tracking number into the designated field.
  4. Track Your Package: Hit the “Track” button.

Experience the excitement of watching your purchase travel from our workshop to your doorstep. If you encounter any issues or have questions, our dedicated support team is here to assist you. Happy tracking!

Lost or damaged item

At Archjewels, we understand the excitement of receiving your order intact and in perfect condition. However, we recognize that unforeseen circumstances may occur during transit. Rest assured, your satisfaction is our utmost priority.

Lost Items: In the rare event that your order goes missing in action during transit, we’ve got you covered. Contact our customer support team, provide your order details, and let us initiate a thorough investigation. If we determine that your package is lost, we will offer you the choice of a full refund or a prompt replacement.

Damaged Items: We take extra care in packaging to ensure your items arrive in pristine condition. If, unfortunately, your order arrives damaged, please reach out to us immediately. Provide clear images of the damaged items, and we’ll swiftly arrange for a replacement or refund.

Your satisfaction is at the core of our commitment, and we strive to make every shopping experience with us delightful. If you have any concerns or queries, feel free to contact our dedicated customer support team, and we’ll work to find the best solution for you.

Thank you for choosing Archjewels—where your happiness is our priority.

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